This is a great product but my 1st order the pump was defective and couldn't not get the product out. I was going to return it or exchange it and accidentally got recycled so it was a complete waste of money literally but when I got the 2nd bottle product works amazing on daughters really dry crazy curly hair. I definitely think for the price the bottle should be a little bigger but it is a great product made her hair noticeably softer and smoother after 1 time using it.
I love all the products it really does what it says it does and you will notice a difference within one wash
I'm not used to spending a lot of money on hair products so was a little hesitant to make this purchase. I found that I really only had to use a small amount for my almost shoulder length hair, so it lasts longer than I thought it would. My hair has become a bit frizzy as I transition from light ash blond to my natural grey/white/blond color and this product smooths it out nicely. I use it weekly and almost without exception the day after I use it, at least one person comments on my beautiful hair. The directions say to leave on for up to 10 minutes, I think, but I leave it on for less than 5. Probably depends on each individuals' need. Nothing else I've used has worked this well. I paid the same for it here as I did at the salon and it came quickly.
I use every olaplex product out there and have since numbers 1-3 came out, but this is a game changer!!! I love it. I love how my hair looks and feels afterwards. My hair feels soft and strong. Even my boyfriend noticed a major difference in the frizziness and shine of my hair. I will take this with me to the grave so I can hopefully use it in my next life!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.